Chaos theory – Noun - The branch of mathematics that deals with complex systems whose behavior is highly sensitive to slight changes in conditions, so that small alterations can give rise to strikingly great consequences.
Dr. Rob describes in excruciating detail the path of the medical insurance billing game and goes a long way to explaining why it costs the average practice $68,000 per doctor per year to play the game.
Oh the fun of it all! I love when colleagues of mine start to dig into insurance billing and almost immediately begin to mimic trichotillomania.